CRM

octomedia

Octomedia’s titles have run since 1971 and includes Australia’s largest and oldest retail trade publication Inside Retail with daily digital newsletters, websites, news briefs and more.

Services Delivered

Onboarding / Training / Setup / Admin / Ad Hoc Trouble Shooting

Project Summary

In preparation of rebranding and restructuring for a new age of digitisation, a cost effice CRM and database needs to become the brain of the organisation.

Client Overview

As part of Octomedia systems restructure, a new CRM system needs implementation.

Key Challenges

Onboarding a remote team over multiple time zones. Need for zero workflow interruptions.

Dev Process

Meet. Setup. Test. Train. Repeat

Result

Organisation wide integration and adoption to using Zoho CRM.

Tech

Zoho CRM Professional & Enterprise / Google Workspace / Google Calendar / SalesForce Migration